At Good Shout Community, we are committed to protecting the privacy and confidentiality of personal data entrusted to us by our employees (including contractors and freelancers), clients, trainees and any other third parties or stakeholders that we may engage with. We comply with the relevant data protection laws and regulations and this document outlines the measures implemented to safeguard personal data.

How we safeguard personal data

• We collect and use personal data only for authorised business purposes with the individual’s consent or as permitted by law.

• The use of personal data is stated at the time of collection.

• Any documents containing personal data are password protected to eliminate unauthorised access, changes or destruction.

• Access to personal data is restricted to our leadership team or those who require it for business purposes.

• Personal data is kept for as long as necessary to fulfil the purposes for which it was collected, or as required by law, with the permission of the individual involved.

• We will regularly review the data we have, and securely dispose of any personal data no longer required.

• Personal data is not shared with any third parties without the consent of the individual, unless required by law or for business purposes. In the cases where it is shared with third parties, the documents will be password protected.

• All individuals have the right to access, change and delete their personal data, as well as the right to object to its processing.

• In the event of a data breach, we will promptly assess the situation to contain and mitigate the impact of the breach. We will notify all affected individuals and the relevant authorities as required by the applicable laws and regulations.

• We will work with all our employees to ensure they understand the principles and importance of data protection, and their responsibility in protecting personal data.

Good Shout Community will continuously review and enhance our data protection practices and policy to align with legal and regulatory requirements, industry standards and best practices.