Good Shout
Step Up, Lead Better
As a leader, if you can’t communicate well your people will be uninspired, often confused or even worse, paranoid.
Other leadership programmes support ambition and business growth. Good Shout focuses on the human skills that separate the bad bosses from the role models.
Our Step Up, Lead Better programme is for new managers or leadership teams who understand that good communication sits at the heart of productive and progressive cultures.
We’ve fused social psychology with organisational psychology and added great storytelling to create a programmes that elevates your skills for good.
What skills do Leaders need?
Listening.
When they speak, do you hear? Learning and practising the 7 types of active listening, from bias to critical to empathetic are critical leadership skills.
Feedback.
People want feedback, and when it’s done well, it’s the greatest tool a leader has. Learn how, why and when you should give it, and when you should reject it.
Empathy
Learning the 3 types of empathy, why you need them, and when they go wrong.
What behaviours should Leaders create?
Conflict
Great teams create an environment where positive conflict is a strength. When people feel safe to disagree and challenge, innovation follows. Learn how to make that happen, and why you should.
Collaboration
Things are better when we do them together. Learn the 6 norms that describe the behaviour you need, and discover the types of energy you and your team need to bring.
Adaptive Communication
We all have a natural communication style, but different people and places need different approaches.
Learn where you naturally sit within the spectrum of each of the 6 arenas, from Tone to Energy to Attention. More importantly, learn which levers to pull when your style doesn’t match the situation.
We’ve taught our adaptive communications framework to lawyers, doctors, engineers and developers. In any arena, it’s crucial that you know how to adjust your style to get the message across.
